Terms and conditions

Interpretations

“Smart Clinic Forms” refers to smartclinicforms.com

“we” or “us” refers to Smart Clinic Forms

“customer subscription” or “customer’s subscription” refers to an online subscription setup to use any of the Smart Clinic Forms’ online management tools.

“customer” refers to any person or entity that has a valid Customer subscription with Smart Clinic Forms.

“user” or “you” refers to any person or entity that has a valid login to a Customer subscription with Smart Clinic Forms.

If you represent a company, you embody that you are authorized to enter into binding agreements on their behalf, their users, and affiliates who may be interested in our service using your subscription. Therefore, the terms “you” or “your” shall be deemed to refer to such bodies, its users, and affiliates. If you disagree with our terms and conditions, or do not accept this terms and conditions, you must not accept this agreement and may not use the services

General terms

1. Your use of the service is at your sole risk. The service is provided on an “as is” and “as available” basis.
2. Support for services is only available in English, via email.
3. You comprehend that we use partners such as hosting partners and vendors to provide the necessary hardware, software, networking, storage, and related technology required to run the service.
4. You must not modify, adapt or hack the service or modify another websites so as to falsely imply that it is associated with the Service, Smart Clinic Forms, or any other Smart Clinic Forms’ service.
5. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Smart Clinic Forms.
6. We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of use
7. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Smart Clinic Forms customer, employee, member, or officer will result in immediate account termination.
8. You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices.
9. You must not upload, post, host, or transmit unsolicited email, SMSs, or “spam” messages.
10. You must not transmit any worms or viruses or any code of a destructive nature.
11. Smart Clinic Forms does not warrant that:

• Our service will be continuous all the time without interruptions, accurate, secure, error free and of your expected quality and shall meet your specific requirements.
• the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and
• any errors in the Service will be corrected.

12. You deliberately agree that no liability shall be placed upon us for consequential, incidental, direct, or for special damages that may arise from loss of goodwill, profits, or data, (even if we have prior information of the likelihood of such damages) resulting from:

1. the use or the inability to use the service;
2. statements or conduct of any third party on the service;
3. or any other matter relating to the service.

13. Our failure to enforce the above terms and conditions does not mean waiver of such provision
14. Inability to stick to any one of the above rules and regulations will be considered a full violation of our terms of service and will lead to immediate termination of the account and service.
15. Customers and Users are subject to compliance with these terms and conditions. Anyone who visits the Smart Clinic Forms’ website or uses/accesses any of Smart Clinic Forms’ applications shall be deemed to have agreed to these terms and conditions.

Customer Account

1. You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
2. You must be 18 years or older to subscribe to this service
3. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
4. You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

Communication

Smart Clinic Forms may communicate with customers via email or phone regarding issues related to customer’s account, payment, billing and support issues.

Billing, Payment, and Refunds

1. All paid plans must enter a valid credit card. Free accounts are not required to provide a credit card number. An upgrade from the free plan to a paying plan will immediately bill you.
2. For monthly payment plans, the service is billed in advance on a monthly basis and is non-refundable. There will be no refunds for partial months of service, downgrade refunds, or refunds for months unused with an open subscription. In order to treat everyone equally, no exceptions will be made.
3. When changing from a monthly billing cycle to a yearly billing cycle, Smart Clinic Forms will bill for a full year at the next monthly billing date.
4. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle.
5. For upgrades or downgrades while on a yearly plan, Smart Clinic Forms will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.
6. Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Smart Clinic Forms does not accept any liability for such loss.

Pricing and features

Smart Clinic Forms reserves the right to change pricing, giving a 30 day notice by posting the changes to the Smart Clinic Forms’ website (smartclinicforms.com) or the Service itself. Smart Clinic Forms shall not be liable to you or any third party for changes to pricing.

Smart Clinic Forms reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.

Cancellation and termination

1. You are solely responsible for properly cancelling your subscription. You can cancel your subscription at any time by emailing customer support at support@smartclinicforms.com
2. All of your content will be immediately sent to you via your registered email and completely deleted from our servers after six months from the the time of cancellation. This information can not be recovered once your account is cancelled.
3. If you cancel the service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
4. Smart Clinic Forms, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Smart Clinic Forms’ service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Smart Clinic Forms reserves the right to refuse service to anyone for any reason at any time.
5. In the event that Smart Clinic Forms takes action to suspend or terminate an account, we will make a reasonable effort to provide the affected account owner with a copy of their account contents upon request, unless the account was suspended or terminated due to unlawful conduct.

Forms Assistance

Smart Clinic Forms provides assistance with setup and creation of online forms for the Customer. Customer is responsible for reviewing and confirming content on any and all forms that Smart Clinic Forms assists or created on your behalf. Smart Clinic Forms is not liable for typos, errors, or omissions that may result from assistance, setup, or support.

Copyright and Content Ownership

1. We have the right to remove any content or refuse its availability in our site, but we are not obligated to do so.
2. Materials and profile used in setting up the account remain the property of the account holder, and as such we cannot claim intellectual property rights.
3. We reserve all rights for the services on our website. No one shall, therefore, duplicate or reuse part or full elements or concepts of our services without our written permission.
4. Our customers shall shield and defend us against any suit or a claim arising from third parties who may allege that the account holder’s content infringes upon their intellectual property rights.

Usage

1. You indemnify, hold harmless, and promise not to sue Smart Clinic Forms, any related entities, or any associated persons / representatives / agents from any and all liabilities or claims made as a result of usage of this service, whether caused by the negligence or otherwise.
2. You acknowledge that Smart Clinic Forms, any related entities, or any associated persons / representatives / agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf.
3. You agree not to copy, sell, or resell the Smart Clinic Forms service.

Service Availability

1. A complete internet connection is required to utilize smartclinicforms.com and its service.
2. Smart Clinic Forms makes no guarantee of service availability.

Submitted Forms Availability

1. Some regulations, laws, acts, or rules require that electronically signed documents be available to all related parties in order to be valid. Submitted forms are available through the link provided to customers in good standing and current on invoice payment. It is the responsibility of the customer to make any party’s submitted forms available on demand to that party.
2. Failure to make available the submitted forms to both party’s can result in the electronic document being considered invalid. Smart Clinic Forms provides a process for both account holders and non account holders to find submitted forms. In some cases, Smart Clinic Forms may charge standard paralegal rates for research and investigation requests.

Compliance

1. Smart Clinic Forms voluntarily strives to maintain compliance with common rules, regulations, acts, and laws. Common rules, regulations, acts, and laws are subject to change. Smart Clinic Forms does not warrant that the service will meet customer specific requirements or be compliant with customer specific rules, regulations, acts, and laws.
2. Smart Clinic Formss encourages all customers to seek legal counsel for their jurisdiction regarding compliance with customer specific rules, regulations, acts, and laws. Smart Clinic Forms strives to provide accurate information, but shall not be liable for information inaccuracies provided on the site.
3. Although Smart Clinic Forms voluntarily strives to maintain compliance with common rules, regulations, acts, and laws, customer bears the responsibility to ensure that their usage of Smart Clinic Forms services do not violate any applicable local or global regulations.

Cookies

1. Smart Clinic Forms uses cookies, which are necessary for it’s website to work properly.
2. When you utilize Smart Clinic Forms, we may use cookies and other tracking technologies (collectively, “Cookies”). We use Google Analytics and which may use cookies to support analytic tracking.

Change of terms and conditions

1. We reserve the right to update or change our terms and conditions at any time and you should check this terms and conditions periodically. Your continued use of the service after we post any modifications to the terms and conditions on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified terms and conditions.
2. If we make any material changes to this terms and conditions, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website. The revised version will take effect at the time of its posting.

Questions

If you have any questions or concerns about Smart Clinic Forms’ terms and conditions, please contact us at:
Smart Clinic Forms
Attn: Terms and Conditions
support@smartclinicforms.com
595 Burrard St
Vancouver, BC
V7X 1L4